Customer Service

To place a wallpaper order, to order samples by phone, or for any questions you may have, we're here to help.

Email: info@bradbury.com

Phone: 707-746-1900

Fax: 707-745-9417

Hours: 9 a.m. - 5 p.m. PST, Monday - Friday

Home > Terms amd Conditions

Intellectual Property & Content

You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of Bradbury & Bradbury, unless for personal use. All designs, trademarks, logos, images and content remain the property of Bradbury & Bradbury Art Wallpapers and/or its affiliates, licensors or suppliers.

100% Satisfaction Guaranteed

We guarantee our craftsmanship. Any defective printing may be returned for replacement free of charge. Where replacements can not be made, we will issue a full credit back to the original method of payment. Just give us a call; you may be asked to return the defective merchandise to us.

We take pride in the craftsmanship of our hand printed wallpaper. Hand printing may result in minor overlap lines where the pattern is joined. These overlap lines are not flaws; they are part of the printing process. Please remember that all colors are mixed by hand, and some color variation should be expected.

Shipping Information

Standard domestic shipping is by UPS ground service. Expedited domestic shipping services by UPS 2nd day or UPS next day are available. FedEx Expedited shipping will be quoted per individual order.

Shipping is calculated at $2.50 per roll and at $.50 per yard. The minimum shipping charge is $17.50 and a physical address is needed for daytime delivery. Rural deliveries must include a phone number. If you're not home during the day, we can ship to a work address. For an additional fee, we can provide insurance for your paper and require that the paper not be left without a signature.

Foreign Shipments

International orders are shipped via US Priority Airmail, Express Airmail or DHL International Service can be quoted upon request. Carriage is quoted per individual order based on the weight of the shipment.

Bradbury & Bradbury Art Wallpapers will not be responsible, or held accountable for customs charges, tariffs or taxes imposed by any country on incoming or outgoing packages. These expenses are the sole responsibility of the customer.

Wallpaper Packaging

Wallpaper is priced per single roll or single yard, but packaged and sold in multiple roll bolts (up to six rolls per bolt) or multiple yard bolts (up to 30 yards per bolt). Please verify the quantities received in your order by comparing the labels on each bolt against the packing slip.

Damaged Goods

Please inspect your package immediately upon receipt and make the driver aware of any visible damage. Damaged paper will need to be inspected by the shipper (UPS). Replacement products will be shipped as soon as possible but may be subject to a printing lead time of up to three weeks.