Returns

Your wallpaper is printed to order. There is no provision for exchanges or returns of excess wallpaper.

Please inspect your package immediately upon receipt and make the driver aware of any visible damage. Damaged paper will need to be inspected by the shipper. (Keep the original shipping box to file a claim!)

If you find it necessary to replace your paper due to shipping damage or printing defects, you must notify us within 30 days of receipt of your paper order.

To replace a product, please follow the instructions below:

• Use the Contact Us page with your name, order number, product, and the reason you want to replace the paper. Please document damage or defects by sending photos to contactus@bradbury.com or texting them to 707-746-1900. If the wrong paper or defective paper was shipped to you; we will make arrangements to replace the paper.
• If we ask you to return the defective paper to us for inspection please use the box that it came in.
• Replacement products will be shipped as soon as possible but may be subject to a printing lead time of two to three weeks.

We cannot accept returns of certain items, including:

• Any damaged or defective item that is returned more than 30 days after shipment
• Samples and Sample Kits
• Posters
• Custom wallpaper
• Seconds, Bargains, or Discontinued items

Disclaimer and Limitation of Liability

We recommend that you hang several test strips to ensure that the adhesive you have chosen performs satisfactorily.

In no event will claims be permitted for any product after cutting, hanging, installing or in any way modifying such products in excess of 6 or 10 meters (1 roll).

We do not compensate for additional costs that may arise during installation, such as additional labor or materials. Customers are responsible for inspecting the product before installation. We do not provide refunds for incorrect installations. 

Bradbury and Bradbury Art Wallpapers expressly disclaims any liability for product defect claims that are due to product misuse, improper surface preparation, improper product or color selection, or misapplication.